Returns

Return conditions

Not satisfied with the product? You have the option to return the product within 14 days of receipt. Follow the steps below, which are also explained in the return form inside the parcel.

Sign Up

• Send an email to info@voustenmode.nl and announce the return Packing
• Pack the products in their original condition and packaging in a box
• Place the completed return form in the box
• Stick the supplied address label on the box so that it is visible Shipment
• Send the package insured from your post office
• Keep the proof of shipment in a safe place

Refund

When do we pay back?

We will transfer the purchase price paid by you for the product to you within a few days and maximum 14 days after cancellation.

What do you get in return?

You will be refunded the full purchase amount, excluding the initially paid shipping costs.

Where will I receive the refunded amount?

We will refund the amount in the same way as you paid. Does this not work? Then we will contact you.

Costs for returning

The costs for the return shipment are for your own account.  

Helpful tips for returns

Make sure that:

• The articles are complete
• The items are in original, undamaged packaging
• The copy invoice and return form are enclosed Helpful hints We try to process your return as soon as possible.
• Make sure that you pack the items well so that they do not get damaged during transport.
• To save waste, you can use the box in which we shipped the product to you.
• Make sure the address label is legible. Send Take the package to a post office of your choice. Here you will receive a proof of shipment. Keep it safe until the return has been fully processed. This is your proof that the package has actually been sent and can be requested in case of loss during transport.

Handling As soon as the return shipment has been processed by us, you will automatically receive a message about this. Of course we try to do this as quickly as possible. Have you not heard from us after 14 days? Please contact our customer service.

Return address

Vousten Mode
Hoofdstraat 81
5481 AC Schijndel
Netherlands